Control Center Operator

About this role

Your Purpose: As an Operations Center Controller, you will play a vital role in ensuring the seamless operation of Brightline’s train services by monitoring real-time data, coordinating communications, and proactively responding to service disruptions. Your oversight of dispatch screens, radio channels, and GPS tracking will support efficient decision-making, minimizing delays and optimizing Guest experience. You will communicate transportation plan updates to Train Dispatchers, coordinate commu...