RailexRaılex

    Accessibility Statement

    Last updated: 7 June 2026

    1. Our commitment

    Railex Technology OÜ ("Railex", "we") is committed to making railex.eu usable by the widest possible audience, including people with disabilities. We follow Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the technical reference for our work, and we treat accessibility issues with the same priority as functional bugs.

    This statement is issued under the European Accessibility Act Directive (EU) 2019/882 and the Estonian Toodete ja teenuste ligipääsetavuse seadus (Act on the Accessibility of Products and Services), in force from 28 June 2025. Railex is a B2B intelligence service offered to consumers in the EU and therefore falls within the scope of the Act.

    2. Conformance status

    Railex is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the standard. We publish this statement honestly rather than claiming full conformance.

    Conformance has been assessed by a combination of:

    • Automated audits (Lighthouse accessibility category, axe-core via Playwright)
    • Manual keyboard-only navigation testing on all primary user journeys
    • Screen-reader spot-checks on the homepage, news, courses, and pricing flows (VoiceOver on macOS, NVDA on Windows)
    • Color-contrast verification of the design tokens against WCAG AA thresholds

    3. Non-accessible content

    The following parts of the Service are known to fall short of WCAG 2.1 AA and are scheduled for remediation. We list them so users and assistive technology vendors know what to expect.

    • Some interactive map and chart elements (incident map, market dashboard charts) are not yet operable with screen readers; equivalent tabular data is available in the same page section.
    • A small number of legacy article images may lack descriptive alt text. We add alt text on import; older imports are being re-audited.
    • Third-party embeds (e.g. occasional newsletter archive iframes) may not inherit our accessibility settings.

    If you encounter a barrier not listed above, please tell us using the feedback channel below.

    4. Feedback and contact

    If you cannot access part of the Service, or you need information in an alternative format, contact us at info@railex.eu with the subject line "Accessibility feedback". We aim to respond within 15 working days. Please include the URL of the page, the device and assistive technology you are using, and a short description of the barrier.

    5. Enforcement procedure

    The competent authority for accessibility complaints in Estonia is the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet, TTJA). If you are not satisfied with our response to your accessibility feedback, you may file a complaint with TTJA:

    Italian users may additionally contact AgID (Agenzia per l'Italia Digitale) under L. 4/2004 as amended by D.Lgs. 82/2022.

    6. Technical specifications

    Accessibility of railex.eu relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML
    • WAI-ARIA
    • CSS
    • JavaScript

    These technologies are relied upon for conformance with the accessibility standards used.

    7. Preparation of this statement

    This statement was prepared on 7 June 2026. The assessment method used was a combination of self-evaluation and automated testing. The statement will be reviewed at least annually and whenever significant changes are made to the Service.

    For related policies, see our Privacy Policy, Cookie Policy, and Terms of Service.