Responsible for assisting Access Link customers by answering their questions and scheduling their travel or reservation plans within the ADA Service area. Monit USA Los Angeles Metro D Line Extension · Brightline West (Las Vegas – Rancho Cucamonga High-Speed Rail) · USA Phoenix Valley Metro Extension · MTA New York · AECOM · News
Lead Paratransit Reservationist at NJ Transit in Maplewood, NJ.
Responsible for assisting Access Link customers by answering their questions and scheduling their travel or reservation plans within the ADA Service area. Monitoring and handling escalations from agents and other internal groups and external sources.